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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Destiny Reeves

October 5, 2023

5  out of  5 rating by Destiny Reeves
"Big shout out to Alyssa for helping get the right coverage for my car house and life insurance today thanks so much!!!! She really helped a lot and told me everything I needed to know!"

Patricia Utterback

September 14, 2023

5  out of  5 rating by Patricia Utterback
"I have had supplemental health coverage with State Farm for over 8 years. During this time I have had 3 major surgeries and ALL the cost has been paid."

Bobbi Riggs

August 31, 2023

5  out of  5 rating by Bobbi Riggs
"I was on the hunt for affordable car insurance. I called TJ Tingley State Farm in Robinson, Illinois. The receptionist was very nice and set me up a call with Crystal Sheets. Crystal was also very nice and understanding of my needs. She was very knowledgeable about the insurance industry and explained every aspect of the policy in a way that was easy to understand. She gave me options and did not try to push me into something that I didn't want or need. In the end I bought great insurance at a price I could afford."

Marilyn Rego

August 30, 2023

5  out of  5 rating by Marilyn Rego
"Oliviah Dillery was very helpful in explaining the reasons why a rate increase was necessary at this time."

hayden reeves

August 30, 2023

5  out of  5 rating by hayden reeves
"She was very nice and I think she should get a raise. It was present to speak with Oliviah"

A Hirter

August 21, 2023

5  out of  5 rating by A Hirter
"Great experience! Crystal did a review of our insurance needs and was very knowledgeable about the various policies offered. Highly recommend this agency for its personalized, highly competent service."

Mandy Hill

August 18, 2023

5  out of  5 rating by Mandy Hill
"The girls worked overtime to finish our boat policy and ensure we could have fun this weekend. Thank you so much@"

Janet Hess

August 18, 2023

5  out of  5 rating by Janet Hess
"I'd like to commend Oliviah at the Robinson Illinois office for answering my questions about my policy. Very thoughtful and knowledgeable. Janet Hess"

Jedidiah Rego (Jake)

August 11, 2023

5  out of  5 rating by Jedidiah Rego (Jake)
"Message left by Oliviah was very precise and to the point. Information and action needed was clearly stated. Very pleasant employee."

al weese

July 25, 2023

5  out of  5 rating by al weese
"As always, great service with State Farm. Terry answered all my questions right away. Thanks!"

Melissa Chapman

May 23, 2023

5  out of  5 rating by Melissa Chapman
"Kenzie was very helpful with answering questions and contacting corporate with my questions. Kenzie made the process of filing a claim easy."

Paige Hargis

May 22, 2023

1  out of  5 rating by Paige Hargis
"Doesn’t help out much. Raises my car insurance every single month due to “inflation” it is almost $20 extra every month. Also don’t get into a car accident if you go with TJ because I promise you they won’t help you at all, and will charge you for everything even if claims said you won’t be charged. They will never give you a straight answer on why insurance keeps going up and they don’t even know how to use their own drive safe and save app. I’m very dissatisfied with the customer service too."

Cristina Fetzer

May 11, 2023

5  out of  5 rating by Cristina Fetzer
"Cheri German helped my family switch our auto and homeowners insurance to State Farm; she went above and beyond to ensure that we would have better coverage than what we previously had and she also saved us a substantial amount of money than what we were previously paying! I highly recommend working with Cheri and our agent, TJ Tingley, as they are customer-centered, responsive, and very professional."

Cindy Akosah

April 11, 2023

5  out of  5 rating by Cindy Akosah
"Great communication. Brent was very patient and answered all the questions I had"

Elizabeth Lane

March 31, 2023

5  out of  5 rating by Elizabeth Lane
"TJ Tingley and State Farm staff always go above and beyond! I am impressed by their professionalism and courtesy that I receive when needed. I am treated as a person, not just a client! Thanks for your dedication!"

Stacy Nguyen

March 20, 2023

5  out of  5 rating by Stacy Nguyen
"I know filing a claim for insurance can be a lot and very frustrating. I have to say that working with Ashley and State Farm has been pleasant surprise. She went out of her way to assist me with each step."

Edith Miller

March 4, 2023

5  out of  5 rating by Edith Miller
"Very helpful."

Patrick Knoblett

February 17, 2023

5  out of  5 rating by Patrick Knoblett
"Very Personable staff willing to spend time listening to your insurance needs and setting up the right solution."

Julie Parker

February 9, 2023

5  out of  5 rating by Julie Parker
"It was a pleasant experience."

mary boggs

January 30, 2023

5  out of  5 rating by mary boggs
"Treats their peer State Farm agents with respect, great communicators and easy to work with. Don't you want to be with an agency that has the support of their peers so if you move anywhere across the country, you know they are going to get you with another great State Farm agency!"


January 12, 2023

5  out of  5 rating by 2Old4thizschit
"Even though we moved 2 hours away from Crawford county several years ago, we still use Tingley Insurance - they are always pleasant, professional, and wonderfully responsive to our needs or requests! Highly recommended to anyone who wants insurance with a personal touch!"

Callie Wright

January 3, 2023

5  out of  5 rating by Callie Wright
"Crystal Tingley done an amazing job ! She was very helpful and stayed on top of everything! She also kept me up to date as she got information!"

Jennifer Trivett

December 19, 2022

5  out of  5 rating by Jennifer Trivett
"Such wonderful customer service!!! Crystal at State Farm has always gone above and beyond to help us!!! They definitely have a gem with her! I am so grateful for all of the wonderful services and customer care they've provided our family through the years, and for the years to come!!!"

Randy Creed

December 14, 2022

1  out of  5 rating by Randy Creed
"Sucked he's to expensive"

Kathy Mckee

December 8, 2022

5  out of  5 rating by Kathy Mckee
"State farm group I deal with are awesome. Always there when u need them and very friendly. Thanks for all you do!"