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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tristan Holtz

January 14, 2026

5  out of  5
rating by Tristan Holtz
"Always great service with TJ’s office! Shawnee is the best at what she does and made it super easy. Highly recommend!"
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Kierstin Fulton

January 14, 2026

5  out of  5
rating by Kierstin Fulton
"If insurance had a personality, this office would be the friend who actually answers your texts AND explains things without making you feel dumb. Super friendly, knowledgeable, and weirdly good at making insurance feel less… insurance-y. I walked in stressed and walked out covered and smiling. 10/10 would trust them with my stuff again."
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Kbrunyon

January 14, 2026

5  out of  5
rating by Kbrunyon
"Kierstin does great customer service! She really knows her stuff! Very knowledgeable about the State Farm app too. Would recommend TJ Tinsley office and Kierstin any day!"
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Lilly Strong

January 14, 2026

5  out of  5
rating by Lilly Strong
"Kierstin was great with explaining coverages that would be best for us! She also helped us save money!!"
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Lisa Crawford

January 14, 2026

5  out of  5
rating by Lisa Crawford
"Had problems with getting our Drive Safe beacon to report our trips. Melissa braved the cold and repaired the beacon and our car so we didn't have to, even offering to let me stay in the building so I wouldn't get cold!"
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Roston Rich

January 12, 2026

5  out of  5
rating by Roston Rich
"Worked with Crystal on getting life insurance. She was great and made the whole process as painless as can be"
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kellysue 34

January 12, 2026

5  out of  5
rating by kellysue 34
"friendly , polite, good people"
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Joel Knight

January 12, 2026

5  out of  5
rating by Joel Knight
"Fantastic service with Oliviah! Will be with this office until we drop dead."
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Jim Trueblood

January 12, 2026

5  out of  5
rating by Jim Trueblood
"Helpful staff! Melissa helped my with the app no problem. I'm and out."
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Kane Potavin

January 8, 2026

5  out of  5
rating by Kane Potavin
"Olivia is awesome! Thank you"
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Colton Davis

January 8, 2026

5  out of  5
rating by Colton Davis
"10 out of 5 stars she was awesome to talk with and actually cared about my day to day life"
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Misc Sholar

January 7, 2026

5  out of  5
rating by Misc Sholar
"Brianne’s fantastic and most helpful! Thank you so much."
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James Brown

January 6, 2026

5  out of  5
rating by James Brown
"Zander was very kind and helpful!"
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tony martindale

December 30, 2025

5  out of  5
rating by tony martindale
"Friendly and thorough service!"
We responded:
"Thank you so much for your kind words! We're delighted to hear you had a friendly and thorough experience. We look forward to serving you again! Thank you for choosing #teamtingley!"
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terri erb

December 22, 2025

5  out of  5
rating by terri erb
"Very helpfull."
We responded:
"Thank you for your kind feedback! We're glad to hear that you found our service very helpful. If you ever need any assistance, feel free to reach out—we're always here to help! Thank you for choosing #TeamTingley!"
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D Goupil

December 19, 2025

5  out of  5
rating by D Goupil
"Top notch on communication, rates, & follow up. Consistent reviews and updates on lower rates & benefits without checking in. Local & available for inquiries, etc."
We responded:
"Thank you for your fantastic review! We're delighted to hear that our communication, rates, and follow-up have consistently met your expectations. Providing timely updates and being readily available for your inquiries is very important to us. We truly appreciate your trust and look forward to continuing to serve you! Thank you for choosing #TeamTingley!"
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Janet Legg

December 12, 2025

5  out of  5
rating by Janet Legg
"I would totally recommend the service I have with State farm. I have been with them since 1990 or before. Very good and reasonable."
We responded:
"Thank you so much for your kind words and long-standing trust in State Farm! We're thrilled to hear that you've had a positive experience with our service over the years. Your recommendation means a lot to us, and we're here to continue providing you with excellent and reasonable coverage. If you ever need anything, please don't hesitate to reach out! Thank you for choosing #TeamTingley!"
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Sheena Davis

December 5, 2025

5  out of  5
rating by Sheena Davis
"I have a great experience with state farm today. They were so helpful with my needs and so understanding. I couldn't ask for better service!! Amazing!!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with State Farm and that our team was helpful and understanding. Providing excellent service is our top priority, and we're glad we could meet your needs. If you ever need anything else, we're here for you! Thank you for choosing #TeamTingley!"
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Larry Harris

December 4, 2025

5  out of  5
rating by Larry Harris
"T j Tingley was so good help make it easy"
We responded:
"Thank you for your kind words! We're glad to hear that we made the insurance process easy for you. If you need any further assistance, feel free to reach out! Thank you for choosing #TeamTingley!"
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Jayden Jones

December 2, 2025

5  out of  5
rating by Jayden Jones
"I 100/10 would recommend this insurance company! There very positive and with help in anyway they can to make things easier for you!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. We're always here to help and make things as easy as possible for you. Your recommendation means a lot to us! Thank you for choosing #TeamTingley!"
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Cory Sheets

November 21, 2025

5  out of  5
rating by Cory Sheets
"Been a loyal customer for almost 10 years here in Crawford County. Appreciate TJ and His team for the great service experience with my policies and past claims. Thank you to TJ and your dedicated Staff for your continued service!! A++++"
We responded:
"Thank you so much for your incredible loyalty over the past 10 years! We truly appreciate your kind words and are thrilled to hear that TJ and the entire team have consistently provided you with excellent service. Your continued trust means the world to us. We look forward to serving you for many more years to come! A++++ right back at you! Thank you for choosing #TeamTingley!"
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Chrystal Cafin

November 14, 2025

5  out of  5
rating by Chrystal Cafin
"Melissa has been such a blessing in my life this past year. I cannot thank her enough for everything she has done for me. Melissa is always happy to help! No matter the question or concern that I have, she has an answer and fixed it for me. Not only is she great at her job, but she has been so supportive when I needed to vent. It is hard to find someone these days who genuinely care about someone, but I can say this about Melissa. A lot of people have not been so kind to me this year, but she has been.I just want to thank her for showing me there are still good people in this world who care about the whole person, not just their job. I appreciate you and just know your kindness means the world to me. You're the best and you deserve all good things this world has to offer. ❤️"
We responded:
"Thank you very much for your thoughtful and encouraging words! I truly appreciate the opportunity to support you over the past year and am glad to hear that my assistance has made a positive impact. It is always my goal to provide not only effective solutions but also genuine support when it’s needed. Your kind feedback is truly appreciated and motivates me to continue striving for excellence. Please don’t hesitate to reach out whenever you need assistance or have any questions—Our office remains committed to helping you in any way we can! Thank you for choosing #TeamTingley!"
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Jerry Hasten

September 26, 2025

5  out of  5
rating by Jerry Hasten
"I have had State Farm insurance with TJ for several years. They have been very good at contacting me with updates and reviews of my policies. Today I had a review with Alyssa of my policies and she was very knowledgeable of the details in the policies and easily answers all my questions. I would highly recommend them."
We responded:
"Thank you so much for your kind words and continued trust in our team! We’re thrilled to hear that Alyssa has provided you with excellent service and thorough policy reviews. Your recommendation means a lot to us, and we’re always here to help with any questions or updates you may need. We appreciate having you as a valued client! Thank you for choosing #TeamTingley!"
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Lonnie Devin

September 11, 2025

5  out of  5
rating by Lonnie Devin
"Excellent review of coverage, benefits and co.ing programs. Great experience."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our coverage, benefits, and coming programs. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. If you have any questions or need further assistance, please don’t hesitate to reach out! Thank you for choosing #TeamTingley!"
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Heather Daugherty

September 4, 2025

5  out of  5
rating by Heather Daugherty
"Always have a great talk when we go in! Agents are always so helpful and answer all my questions! Amazing insurance agents and a comfortable welcoming environment! Highly suggest!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you always have a great experience with our agents and feel comfortable in our office. Providing helpful and welcoming service is our top priority, and your recommendation means a lot to us. We look forward to continuing to assist you! Thank you for choosing #TeamTingley!"