State Farm® Insurance Agent TJ Tingley

"Thanks for trusting bus with your auto insurance Tina! #teamtingley"

"Nick, we're sorry to hear about your experience and appreciate your feedback. We understand your frustration regarding the changes to your policies and the explanation provided. Please know that we take your concerns seriously and are committed to addressing them. A couple of things I want to point out is you are reviewing our Agency here, and not State Farm. Regarding the auto insurance, State Farm sets the rates. Yes, they have gone up in this environment. It just costs more today to fix vehicles. Bumpers can now cost $4000. 10 years ago it was $400. There is a lot more distracted driving than there was even two years ago. And litigation is up as families feel the pinch from inflation. We do our best to notify you that rates are changing and how you can manage them. As far as the non renewal on the home, again, that is a call out of our control. We try to help people make the best use of their homeowners’ policy. But this again is an environment in the industry that I have not seen in my 12 years of doing this. There ae carriers in IL who are pulling out of the homeowner market, there are carriers that have stopped writing new business. State Farm has not done that, but they are making moves to protect the policy holder as a whole. There are some things consumers can do to help get through this current insurance market: Consider Higher Deductibles – this can help save money on your policy. Drive Safe & Save Program – this feature helps you save through safe driving habits. Discount/Coverage Reviews – Make sure you are getting every discount you’re entitled to, know what you are covered for, and keep in close communication with our office. DO NOT let your policy cancel or lapse *for any reason*. Carriers are not reinstating coverage as easily as they once did. A new application may be required if you let it go too long. Bundle all lines of insurance for more discounts and more stable pricing. Bundled policies almost always include better coverage and benefits, due to more common reviews, and household drops are less likely with the more lines of business that you carry with one company. Consider Tenure – jumping companies too often will hurt you in the long run. In addition, some carriers won’t take you in as a new client if you have less than two years with a carrier. And carriers are getting out of risks if a claim happens in the new business term or for the number of claims in a 3–5-year window. Tenure matters with a carrier. Follow Driving Laws – tickets potentially add rate to your policy and stay on your record 3-5 years, depending on the carrier. Absorb small claims when you’re able and save coverage for catastrophic losses. Talk with our office and let us claims counsel you should a loss happen. Frequency of claims REALLY matters. Lastly, remember that we are agents for the carriers. We don’t make the rules, we don’t have control over the rates, and we don’t make the decision if your policy is cancelled by the carriers. We are here to help educate, make sure you have the best insurance for your situation, manager your account, and claims counsel when needed. Thanks for the feedback Nick. Please know we don’t control those decisions but we can use your post to help others I hope. - TJ"

"Mary Rose, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - TJ"

"Jan, thank you so much for choosing our agency, we're so happy to have you with us. - TJ"

"Charles, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - TJ"

"Thank you, Charles! We feel the same way. My team and I will always work hard for your business each day! - TJ "

"Thank you so much for choosing our agency, we're so happy to have you with us! - TJ"

"Thanks Desiree! We appreciate you letting us cover your house insurance! #teamtingley"

"Lucas, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs as your loyalty means the world to us. - TJ"

"Arlene, thank you for sharing this about Kenzie. She is wonderful and I am happy to hear that you were so well taken care of! - TJ "

"Kameron, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our State Farm Agency for a lifetime. - TJ"

"John, thank you for sharing your experience with Ashley! We truly enjoyed working with you and are always here if you need any guidance. Thanks for your business! - TJ"

"Destiny, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - TJ"

"Patricia, the kind feedback you have provided is music to our ears! We will work hard for you each day. - TJ"

"Bobbi, my team and I couldn't be more grateful for your kind feedback! Our goal will always be to leave you with a satisfying experience. We will continue to always be here to support your insurance needs! - TJ "

"Marilyn, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - TJ"

"Hayden, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! - TJ"

"A, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you! - TJ "

"Mandy, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to continue to serve your future insurance needs! - TJ"

"Janet, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - TJ "

"Hello, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - TJ"

"Al, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! - TJ"

"Thanks for the review, Melissa! I am happy to hear that you had a great experience with Kenzie at your recent visit to our office. Looking forward to the next time you stop by! - TJ"

"Paige, I’m sorry to hear about your negative experience and I regret to hear that you feel this way. My team and I are committed to providing each of our customers with excellent service, and I would be more than happy to review any of your concerns and work to rectify them. Please contact me at the office (618) 544-8684 to discuss this further, I’m here to help. Thank you, TJ"

"Cristina, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - TJ"